Executive Team:
Karen Nalven, President
John Zajac, Corporate Counsel
Stephanie Renfroe-Kelly, Financial Officer
Bryan Oglesby, Business Relations Manager
Todd Eikenberry, Alternative Dispute Resolution Manager
Customer Service & Dispute Resolution:
BJ Baker, Trade Practice Specialist
Nina Brewerton, Trade Practice Specialist
Kristen Blue (Farias), Trade Practice Specialist
Laura Gainey, Trade Practice Specialist
Tawnia Yovanovich, Trade Practice Specialist
Anna Poteet, Information Services
Auto Line:
Todd Eikenberry, Alternative Dispute Resolution Manager
Rhonda Eakins, Mediation Specialist
Eric Oglesby, Mediation/Arbitration Specialist
Business Accreditation Department:
Bryan Oglesby, Business Relations Manager
Mitch Becker, Business Relations Executive
Phyllis DeMarco, Business Relations Executive
Salvatore Farinella Jr., Business Relations Executive
Patty Grassi, Business Relations Executive
Michelle Grella, Business Relations Executive
Debra Howard, Business Relations Executive
Ken Lynam, Business Relations Executive
Paula Marston, Business Relations Executive
Julia Verdi, Business Relations Executive
Kay Warring, Business Relations Executive
Marty Wasoff, Business Relations Executive